Certificate III in Business (BSB30110)
About the Course
This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.
Job Roles
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
- Customer Service Advisor
- Data Entry Operator
- General Clerk
- Payroll Officer
- Receptionist
- Word Processing Operator
Qualification Rules:
Total number of units: 12
1 compulsory unit plus 11 elective units
Compulsory Units (1 Unit)
BSBOHS301B Apply knowledge of OHS legislation in the workplace
Suggested Elective Units (Select 11)
BSBCUS301A Deliver and monitor a service to customer
BSBDIV301A Work effectively with diversity
BSBFIA301A Maintain financial records
BSBADM311A Maintain business resources
BSBINM301A Organise workplace information
BSBINM302A Utliize a knowledge management system
BSBNN301A Promote Innovation in a team environment
BSBCMM301A Process Customer Complaints
BSBITU301A Create and use databases
BSBITU302B Create electronic presentations
BSBITU303A Design and produce text documents
BSBITU304A Produce spreadsheets
BSBITU306A Design and produce business documents
BSBITU306A Produce business desktop published documents
BSBPRO301A Recommend products and services
BSBPUR301A Purchase goods and services
BSBSUS301A Implement and monitor environmentally sustainable work practices
BSBWOR301A Organise personal work priorities and development
BSBWRT301A Write simple documents
MANY MORE ELECTIVE OPTIONS—TALK TO US FOR MORE INFORMATION
Delivery Options
- Traineeships for New Staff
- Traineeships for Existing Staff
- Strategic Skills Program (SSP) funded training for Existing Workers and Job Seekers
- Fee-for-service (full or part qualification)
Delivery methods
- On-the-job training in the workplace
- Recognition of Prior Learning
- Distance education
- Classroom training
Course Pre-requisites
Candidates should have completed BSB20107 Certificate II in Business, or have vocational experience assisting in range of business support roles. Examples of job roles for candidates seeking entry on vocational experience may include Administration Assistant, Receptionist, Office Junior, Data Entry Operator or Clerical Assistant.
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Click Here for Units of Competency and Elective Choices
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