Certificate IV in Frontline Management (BSB40807)
About the Course
This qualification reflects the role of front line managers in a wide range of industry contexts. Candidates may have existing qualifications and technical skills in a vocation, yet require skills or recognition in supervisory functions. At this level frontline managers provide leadership and guidance to others and take responsibility for the effective performance of the team and its outcomes.
Job Roles
Possible job titles relevant to this qualification include:
- Coordinator
- Supervisor
- Team Leader
Qualification Rules:
Total number of units: 10
4 compulsory units plus; 6 elective units
COMPULSORY UNITS (4 UNITS)
BSBMGT401A Show leadership in the workplace
BSBMGT402A Implement operational plan
BSBOHS407A Monitor a safe workplace
BSBWOR402A Promote team effectiveness
EXAMPLE ELECTIVE SELECTION (6 ELECTIVES)
BSBCUS401A Coordinate implementation of customer service strategies
BSBMGT403A Promote products and services
BSBINN301A Promote innovation in a team environment
BSBWOR401A Establish effective workplace relationships
BSBFUA402A Report on financial activity
BSBADM409A Coordinate business resources
MANY MORE ELECTIVE OPTIONS—TALK TO US FOR MORE INFORMATION
Delivery Options
- Traineeships for New Staff
- Traineeships for Existing Staff
- Strategic Skills Program (SSP) funded training for Existing Workers and Job Seekers
- Fee-for-service (full or part qualification)
Delivery methods
- On-the-job training in the workplace
- Recognition of Prior Learning
- Distance education
- Classroom training
Course Pre-requisites
Preferred pathways for candidates considering this qualification include:
- Completion of BSB31207 Certificate III in Frontline Management OR another relevant business qualification
- OR have vocational experience in a supervisory role.
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Click Here for Units of Competency and Elective Options
Click Here for Traineeship information on Certificate IV in Business
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